Yes, that made me laugh. As I was posting a reply to thank you for the info, when like magic it disappeared! I have seen posts on other subjects where the forum staff have given lots of advice and help. The recycling subject must be outside their remit. I'm losing the will etc
I emailed the West one address directly and linked them to this post and threatened the Action Fraud notification and hey ho they have just credited the money to my account tonight.
This is the person dealing with it **********@w1t.co.uk
Hope yours and others get resolved.
What a load of hassle!
[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]
Dear MODS - that's neither private nor personal information. That's a business owned email address that's in the public domain and sent to me without disclaimer by a company that has failed to provide proper service that are acting on behalf of Virgin Media. Instead of lazily editing posts based upon self applied rules why not help customers a bit. I've wasted hours on this!!!!