on 02-12-2021 14:03
Have never used oomph sim as already existing virgin mobile customer. Have now received replacement sim. Can I just ignore this?
Answered! Go to Answer
on 03-12-2021 15:24
Hi @MaryAnne2
Thanks for posting. We only send SIM's when there has been network changes that would require a new SIM. If you're concerned we can have a look at this via PM. We'd recommend keeping the SIM card if you'd need it in the future.
If you'd like to merge the package on the SIM's let us know and we can also look into that.
Best,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 03-12-2021 15:24
Hi @MaryAnne2
Thanks for posting. We only send SIM's when there has been network changes that would require a new SIM. If you're concerned we can have a look at this via PM. We'd recommend keeping the SIM card if you'd need it in the future.
If you'd like to merge the package on the SIM's let us know and we can also look into that.
Best,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 03-12-2021 19:01
Thanks for the information.
on 04-12-2021 08:57