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PGraca
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Reactivate Plan

Hi, recently I had my phone cut off due to a overdue payment, however I paid the full amount the next day. But my phone is still not working. How can I get it back to work?

 

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Forum Team
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Re: Reactivate Plan

Hi PGraca,

 

Thanks for your post and welcome to the community.

 

I'm sorry to hear that your phone is still not working after you've paid your bill and I can appreciate you're keen to get this up and running as soon as possible.

 

I'd like to take a look at the account so I can help you get this working. I'll pop you a private message requesting more information so I can take a look.

 

Thanks

 

Melissa_F

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