Can't send messages with virgin - error 0 appearing when tring to send messages

[Nick22]

Hi

I also have this problem. What was the fix? Switching the phone off and on hasn't helped. I am able to send to some UK numbers, but not foreign ones. I tried to test this to my second SIM (which is non-UK), and got the same error.

[enlli]

Check the message centre number in your messaging app. Should be +447458 399008

[Nick22]

The UK to UK part works. It is the international part that doesn't. This is a dual-SIM phone, and SMS messaging on the foreign SIM works, in and out, when in UK, but the international out doesn't on the UK SIM. I just get the Error 0 message.

[enlli · Accepted solution]

Just a thought. As text to none UK numbers are chargeable check your spending cap is not set to zero

[Nick22]

You're a star! That did it. The account was set to 'Use existing allowances' or something, which I assumed meant just go with my plan. I changed it to £5, just to see whether it made any difference, and it did. I sent two texts, one to a friend, and one to my foreign SIM, and both went through. Problem solved! Thanks

[enlli]

Yes, that setting means nothing outside of your inclusive allowance. So no international calls, text or chargeable numbers.

Glad it worked

[Sofia_B]

Hi @Nick22.

Welcome to the community and thanks for your first post, we're happy to have you with us 🙂 

I'm so glad to see @enlli was able to help you get this resolved. 

If you have any further issues, please pop another post on this thread and we'll happily assist. 

Thanks,