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Sden
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Re: Accessing voicemail on Samsung devices

I can access my voicemail,  but calls recieved are not being directed to my voicemail.  I have dialled 222, waited 20 min then restarted phone.  Still not getting callers able to reach my voicemail.  I have a Samsung but used to revive voicemails, so don't think that's the problem? Thanks!

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Forum Team (Retired) David_Pn
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Re: Accessing voicemail on Samsung devices

Hi there Sden

 

Welcome to our community forums and thank you for posting.

 

We are sorry to hear that you are having problems involving calls and voicemails.

 

Just to clarify when your receive a call the caller is not given an option to leave a voicemail if not answered is that correct? Does the call simply end?

 

Many thanks. Look forward to hearing back from you. 

David_Pn
Forum Team

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Sden
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Re: Accessing voicemail on Samsung devices

Thanks for getting back. I've been having some great support using your texting service.  I think they've sorted it and I just need to wait 24 hours. Fingers crossed! If not I'll post again. Thanks!

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Forum Team (Retired) David_Pn
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Re: Accessing voicemail on Samsung devices

We are pleased to hear that the team have been able to help on our text service.

 

If we can help further at any stage please post back on here.

 

Many thanks 

David_Pn
Forum Team

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