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beetle274
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Message 11 of 18
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Re: Random emails downloading but not opening

Yes....I have a GMail account which is little used

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Message 12 of 18
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Re: Random emails downloading but not opening

Does that email address work okay?

 

^Martin

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beetle274
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Message 13 of 18
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Re: Random emails downloading but not opening

I hardly ever use this account, but I have just logged in and opened around 20 emails that were there....and they all opened without a problem!!

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Message 14 of 18
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Re: Random emails downloading but not opening

Are you able to access the emails okay using a desktop or laptop?

 

^Martin

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beetle274
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Message 15 of 18
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Re: Random emails downloading but not opening

Yes...no problems with PC and I pad....FYI...the following emails would not open recently...Paypal...Groupon...Photobox....

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Message 16 of 18
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Re: Random emails downloading but not opening

The handset you are using, are they from ourselves? 

 

^Martin

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beetle274
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Message 17 of 18
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Re: Random emails downloading but not opening

One is...the other is on EE

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Message 18 of 18
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Helpful Answer

Re: Random emails downloading but not opening

Hi there , just to confirm are you able to access your emails via the following link on a desktop browser? https://my.virginmedia.com/home/signIn

 

If this is the case it would suggest that there is no issue on our end with this and you would need to contact the manufacturer to see if there are any issues with the email clients on the handset itself.

 

Thanks

 

Nathan B

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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