Do Virgin get lower priority from EE for push notifications or something?
When I was with Vodafone push notifications for Monzo, Starling Bank, Microsoft logins etc were instant. Now I'm with Virgin Mobile it can sometimes take 5 or 10 minutes for them to come through, the worst was 15 minutes. All very irritating when you are dealing with things like time sensitive logins .
My parents are with EE and they get the same notifications much quicker then I am with virgin, more like the speed they used to come through for me when I was with Vodafone.
Thanks for getting back to us. I have picked up this post for Louise, because I'd like to escalate this to our technicians to see what's causing the problem with your push notifications. In order to do this, I will need to take more information from you, so I will send you a private message requesting more information so that I can assist with this issue. Just click on the envelope icon at the top of this page.