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Problem with calls on mobile

cazb39
Joining in

I am having problems whilst on a call they can hear me but I can't hear them I have recently got a 5g phone does my sim need upgrading I am on the umph package and get free sim

1 REPLY 1

Ayisha_B
Forum Team
Forum Team

Hi @cazb39,

 

Welcome to our Community Forums and thanks for posting.

 

I am sorry to hear you are having this problem. Can I ask if you have tried the SIM in another handset to see if this makes any difference?

 

Let us know.

Ayisha_B
Forum Team

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