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Private number

Crysty1992
Joining in

Hi, i have been abroad and when i come back anyone who call me is marked as private number, what to do? 

8 REPLIES 8

sophist
Trouble shooter

is this on your virgin mobile phone?

jbrennand
Very Insightful Person
Very Insightful Person
is this a VM Mobile phone or landline Q - I will move to a better place.

--------------------
John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Is a vm mobile sim

Corey_C
Moderator
Moderator

Thanks for your post, Crysty1992,

 

What is the make/model of your handset?

 

Cheers,

Corey C

Samsung S8

Hi Crysty1992,

 

 

Please can you try the below?

 

1. From the home screen, swipe either up or down to access apps.
2. Select Phone.
3. Select Tap on the 3 dots on the top right corner.
4. Select Settings.
5. Select Other call settings.
6. Push slider to activate Show caller information.

 

Regards

 

Paul.

Crysty1992
Joining in

Its working now, thank you

That's so great to hear and I'm so happy to hear your number is back up and running!

 

Please don't hesitate to contact us in the future via the forums should you need any further assistance or have any queries. 

 

Thank you.