on 06-12-2021 19:00
I've been using virgin mobile as part of the oomph bundle for over a year now. I've been putting up with poor signal strength as I know the signal is provided by ee, which is really bad in my area. I understand virgin is in transitioning to Vodafone. Is there any way of making this happen so I can use the phone at home again ?
on 06-12-2021 19:09
The message put out on here seems to be wait or sign up for another new contract to get it now.
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on 06-12-2021 19:19
Thanks for your post, iddurr,
If the 5G option is available in your area, then a tariff change to a 5G tariff will switch the SIM as enlli advised.
Cheers,
Corey C
on 06-12-2021 19:42
on 06-12-2021 19:54
Oomph deals are finished anyway so changing tariff could mean a loss of Oomph benefits.
Sadly, Virgin are being cagey as to when people will be swapped.
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on 06-12-2021 20:30
Thanks for your reply, iddurr,
You would lose the Oomph benefits, that is correct. The alternative would be waiting for the automatic 5G migration to take place, and there is no set timetable for when. Are you having poor signal indoors or outdoors?
Cheers,
Corey C
on 06-12-2021 20:39
Both really. Once you're a couple of hundred yards away from the house then its fine. My bundle runs out in April so i may have to wait till then and switch to o2 via supercharged .
on 06-12-2021 20:52
Thanks for your reply, iddurr,
How many bars do you get in the home? And can you share with me what network providers you get listed when you do a network search on your mobile handset?
Cheers,
Corey C
on 06-12-2021 21:02
Network search search shows Virgin, O2, Vodafone, 3UK. The signal bars vary from one to none.
on 06-12-2021 21:06
You are definitely on EE then
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