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tuscans
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Message 11 of 14
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Re: Phone service suspended. Bill paid and still no service.

Nice one. 

Just seems a lot slower to get an employee to take a look in the mobile section compared to the broadband. 

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Message 12 of 14
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Re: Phone service suspended. Bill paid and still no service.

Hi Tuscans,

 

Thanks for posting and we're sorry for the delay in picking this up and that you still don't have your mobile services back up.

 

 

To help get you back up and running, we'll need to access your account and we can do this via online chat so we can see what's going on.

 

Warm Regards,

 

Lisa_CC

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tuscans
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Message 13 of 14
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Re: Phone service suspended. Bill paid and still no service.

Than you Lisa for that live link. All sorted 

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Message 14 of 14
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Re: Phone service suspended. Bill paid and still no service.

Great stuff Tuscans, please let us know if there is anything else we can help you with and enjoy the rest of your day Smiley Happy

 

Warm Regards,

 

Lisa_CC