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Doedany
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Phone number spaces , messages not showing names only number

Hi ,

I have a problem with my SIM since they moved to Vodafone. I have a spaces between numbers and when I am trying to call someone is calling in Belgium the same UK number and on the text messages is shows only numbers not contact names .When this is happen ,even when I am receiving calls is shows number only not name. I did all processes found online every forum , I did so many resets , restart  they send me new SIM as well but nothing change . I am tired  of calling them anymore to find unskilled people and asking me to reset my phone all the time and all stupid questions .  Terrible and very poor  customer services .

If anyone knows something else to solve this issue I will appreciate , but I thing is time to move to another provider because they cannot look after customers .

 

Thanks 

Dany 

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enlli
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Re: Phone number spaces , messages not showing names only number

Did you try this one?

Try this

Go to:

Settings -> mobile data -> SIM Applications -> tap "Roaming"  -> tap "Select Mode"

I found "automatic" was selected by default.

Tap manual -> then choose National.

Restart the phone for it to take effect

Virgin SIM cards can be a pain with iPhones as they are none standard.

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Doedany
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Re: Phone number spaces , messages not showing names only number

Hi Enlli,

I already tried nothing change mate .

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enlli
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Re: Phone number spaces , messages not showing names only number

FYI they are Belgian SIM cards.

If your Vodafone Signal is good. Voxi have some good deals. Now has WiFi Calling VoLTE and, important for iPhone users, Visual Voicemail. 

No contract, no hassle 

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ashpole
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Re: Phone number spaces , messages not showing names only number

@enlli

Wow, Voxi has VoLTE, Wi-Fi Calling AND Visual Voicemail? That sounds really good, I’ve parked myself on Smarty until I make a final decision on where to go. Are you using Voxi?
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enlli
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Re: Phone number spaces , messages not showing names only number


@ashpole wrote:
@enlli

Wow, Voxi has VoLTE, Wi-Fi Calling AND Visual Voicemail? That sounds really good, I’ve parked myself on Smarty until I make a final decision on where to go. Are you using Voxi?

Mrs and Daughter are.

You see them shown  as new on the website. They have Android so no Visual Voicemail but VoLTE and WiFi Calling definitely work

 

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ashpole
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Re: Phone number spaces , messages not showing names only number

Just spotted that on their website, thank. I would hope for fewer problems with that MVNO as it’s owned by Vodafone.
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