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Phone call

RS6avant
On our wavelength

Hi

I’m getting phone calls from this number

 0800 183 6416 claiming to be Virgin. 
Can anyone shed any light on this. 
They are very persistent calling every couple of days. 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

enlli
Very Insightful Person
Very Insightful Person

Yep. It's the Virgin hard sell department.

1. Block the number

2. Make sure marketing calls are turned off in your account  

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

See where this Helpful Answer was posted

2 REPLIES 2

enlli
Very Insightful Person
Very Insightful Person

Yep. It's the Virgin hard sell department.

1. Block the number

2. Make sure marketing calls are turned off in your account  

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Paul_DN
Forum Team
Forum Team

Hi RS6avant,

Thank you for reaching out to us in our community and welcome back, sorry to see you are getting unwanted sales calls, you can change your preferences Via your online account.

Once you have opted out it can take up to 6 weeks to stop all together, apologies again for any inconvenience caused.

Regards

Paul.