Parked order

[Jayne2588]

My order is parked, can someone help or cancel it please 

[Natalie_L]

Hi Jayne2588

Welcome to the community and thank you for getting in touch. 

I am very sorry to hear your order has been parked. This happens when our team need to confirm some of the details provided and can take up to 5 working days to complete. 

When was the order placed please? 

Thanks