Parental controls

[jackievallez]

 

 

 Trying to remove parental controls. Signed in on MyVirginMobile app. Asks me to sign in to my Virgin Mobile account, takes me to the sign in page and then tells me there is no mobile number associated with this account. How can I remove parental controls?

[jackievallez]

I’ve sorted it!

[Megan_L]

Hi Jackievallez,

Thanks for updating us on this issue with your parental controls!

Just for anyone else looking on the forums for help with this particular issue, could you share what you did to resolve it please?

That will help grow our forums into a Hub of knowledge 🙂

Thanks so much!

Megan_L