on 11-08-2021 15:38
I am currently outside of the UK and trying to access my voicemail. When I dial into the voicemail I am asked to enter my PIN. But I don't have a voicemail PIN. Any ideas on how to fix this?
Thanks!
on 11-08-2021 15:54
Thanks for your post on our Community Forums @NatBatCt and a very warm welcome to you!
Can you please try entering the default PIN which is 0789 for me?
If this is not successful, we can seek to take this to a private message to pass data protection to generate one that's unique to your account
Kindest regards,
David_Bn
on 11-08-2021 16:04
on 11-08-2021 17:04
It used to be 7890 (not 0789)but I have a feeling default pin codes were abolished because of the phone hacking scandal.
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on 11-08-2021 17:25
None of the potential default PINs work.
I have contacted the call centre but have been told that a moderator on here has recently changed my PIN and there is now nothing the call centre can do to help me.
I have no information about this new pin though!
Any insights?!
on 11-08-2021 18:15
Thank you for trying that for me.
What I will do is private message you so we can look into this.
^Martin
on 12-08-2021 08:26
I still don't have a PIN code! The call centre say they cannot help me because someone from this community is helping me...but aside from a message asking if I would like a new PIN, I have had no help yet.
I need access to my messages ASAP.
Can anyone help?