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Neilt898
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PAC code request

Trying for several days to get a PAC code to leave Virgin before a pending price increase. The text number isn't responding, call centre are too busy and I can't find an option via the online account.

Does anyone know how another way to get it? 

Thanks

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Ashleigh_C
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Re: PAC code request

Hi there @Neilt898

 

Thank you so much for your post and I am so sorry that you have not been able to get your PAC code!

 

I'm going to send you a PM now so we can look into this. 

 

Please look out for the purple envelope in the top right corner of your screen alerting you to a new message.

 

Thank you.

Ash_C
Forum Team



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