PAC code request

[Neilt898]

Trying for several days to get a PAC code to leave Virgin before a pending price increase. The text number isn't responding, call centre are too busy and I can't find an option via the online account.

Does anyone know how another way to get it? 

Thanks

[Ashleigh_C]

Hi there @Neilt898

Thank you so much for your post and I am so sorry that you have not been able to get your PAC code!

I'm going to send you a PM now so we can look into this. 

Please look out for the purple envelope in the top right corner of your screen alerting you to a new message.

Thank you.