on 09-02-2022 08:17
On 5th Jan, sent short WhatsApp message to a firm in China, which should come under data allowance, but has been charged as international text. Plus they've charged me for three texts at 30p.
Text was only about 50 characters.
on 09-02-2022 08:47
Hi Midlands_John,
Thank you for reaching out to us in our community and welcome back, sorry to see you have some unexpected charges on your account, I will be more than happy to have a closer look and discuss this further in a private chat, I will send you an invite shortly, please click on the purple envelope to accept.
Regards
Paul.