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xoxemmaalouisex
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Order parked

Hi, 

I ordered an iPhone 7 online last night, not long after I completed the order I received an email stating virgin media needed more information and the click on the 'Tell us more' link, the link isn't working. I've spoken to virgin media customer service and they've said it can take up the 24hrs for the order to show up on their system, I've checked the order and it's supposed to be delivered today... I already have a monthly contract phone with virgin media and Im pruchasing this one for a family member who needs a phone. Can anyone help me resolve this ASAP please?

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