Order marked as "parked"

[Lent89]

Placed an order 5ish days ago and my order status says "parked". I've had pre contract details sent through and have had another email stating more checks need to be done and they'd email me. I haven't heard anything and I am wondering if my order has gone through. Eta of item says 1st December.

[Vikki_M]

Hi @Lent89

Thank you for your post and welcome to our community.

I am sorry to hear about the issue with the order.

I will send you a private message so we can look into this further for you.

Please look out for the purple envelope in the top right of the page and pop me a reply when you can.