Order a returns package for mobile phone

[deannos]

I have ordered a new mobile phone and it's due for delivery tomorrow. I no longer require the phone and rang to cancel, but was told I would have to accept the delivery and then request a returns package. Can I order this on here and save hanging on the phone tomorrow at some point

[Gareth_L]

Hi deannos

Thanks for your post 

This is something we can arrange for you on here 

If you don't mind, I will need to send you a private message to pass security and take some details
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L