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Vezima
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Numbers from this mobile are barred

Hi I recently paid my bill but my services seem to be suspended?

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Vezima
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Re: Numbers from this mobile are barred

Yet another day goes by where virgin hasn’t pulled their fingers out their arses. 

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Message 3 of 7
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Re: Numbers from this mobile are barred

Hi Vezima,

 

Thanks for posting and welcome to the community. It can take upto 24 hours for a number to unbar. Has this happened since posting?

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Vezima
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Message 4 of 7
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Re: Numbers from this mobile are barred

Hi it’s been 4 days and still nothing?

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Vezima
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Message 5 of 7
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Re: Numbers from this mobile are barred

Yet another day goes by. This is just outright ridiculous. 

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Helpful Answer

Re: Numbers from this mobile are barred

Really sorry about this! Can I confirm that the direct debit is active? 

 

Cheers. 

Ryan_N - Forum Team
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Vezima
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Message 7 of 7
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Re: Numbers from this mobile are barred

Hi the direct debit is set up correctly. Also my phone is still not connected I had my December bill come through and it says I don’t owe a penny this month. However I’m still disconnected. 

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