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Numbers barred

chunkmunk25
Tuning in

I'm having a similar problem trying to ring and reply to a text from family in Sao Tome. Calls to this number are barred.....and....failed to send with text message

4 REPLIES 4

enlli
Very Insightful Person
Very Insightful Person

Make sure International Call Barring is set to off in your account. Also your spending cap is set to cover any costs.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Travis_M
Forum Team (Retired)
Forum Team (Retired)

Hi @chunkmunk25

 

Thanks for posting on our community forum!

 

If you can confirm the above and the issue is still ongoing, please do let me know and we'll investigate further. 

 

Regards

Travis_M
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Yes it is still the same. I have even used the sim card tool kit as advise by the support line

Travis_M
Forum Team (Retired)
Forum Team (Retired)

Hi @chunkmunk25

 

I'm going to drop you a Private Message now to investigate further, please keep an eye on your inbox.

 

Regards

Travis_M
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs