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Elmogm
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Number porting mobile

I have received a new sim. Is there a time limit on when I have to provide pac from old service provider or can I do it in 2 months time when contract ends? Also, I assume virgin and o2 are still separate companies and I can port from o2?

Thanks

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DavidJWalker
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Re: Number porting mobile

when you get your pac code it is only vaild for 30 days atm its with vodafone network

My Broadband Ping - Virgin Media 350MB


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Just another VM user trying to help out so my answers may be wrong. If you do like my answer please mark it as helpful; it may help others
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enlli
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Re: Number porting mobile

No problem using a PAC from O2 at the moment. You can PAC in anytime to your new account. Just get a code near to the date you want to move

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Elmogm
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Re: Number porting mobile

That's great. Thanks.

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Serena_C
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Re: Number porting mobile

Hi @Elmogm

 

Welcome back to our Community Help Forum 🙂

 

Thank you for making this post regarding porting your mobile number.

 

Just to confirm a PAC code from Virgin Mobile (Vodafone network) is valid for 30 days.

 

Best wishes,

 

Serena

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Elmogm
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Re: Number porting mobile

Thank you Serena but that was not really the question I asked, but maybe it wasn't clear?

I have received a new sim card from Virgin. I have a phone contract with O2 which does not end until mid August. Can I transfer my number from O2 to virgin in mid August when my existing contract is up?

Thanks.

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Serena_C
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Re: Number porting mobile

Hi @Elmogm

 

Apologies, I misuunderstood your first post - sorry!

 

Just so you are aware, Virgin SIM Cards need to be activated within 30 days of receiving them or they stop working. Have you activated the Virgin SIM already?

 

You can transfer your number over at a later date from O2 in mid-August, to do this text 'PAC' and your date of birth (in DD/MM/YYYY format) to 65075 For example: PAC 01/03/1984. I would suggest texting for the code closer to the date when you wish to switch 🙂

 

Hope this helps,

 

Serena

 

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Elmogm
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Re: Number porting mobile

Thanks, that's great. I will activate it tonight.

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Serena_C
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Re: Number porting mobile

Happy to help @Elmogm 🙂

 

If you have any other questions regarding switching over, please do let me know.

 

Thanks,

 

Serena

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