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Katfriel
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Not receiving text messages

I’ve not been receiving texts outside of Wi-fi zones - my sim was replaced by virgin but this is still happening - can you please help me solve this as I tend only to get texts when I get home which is very frustrating
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Forum Team
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Re: Not receiving text messages

Hi Katfriel,

 

Apologies for the delayed response. That is a strange one since SMS is not a WIFI dependent service. What is the make/model of your handset?

 

^Corey

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