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streetendboy
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Message 11 of 39
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Re: Not receiving some sms messages

Absolutely no idea. 

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streetendboy
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Message 12 of 39
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Re: Not receiving some sms messages

Have probs with wifes txts shes on id and friends who is on Virgin. But I get some txts off them but not others. Its totally random. Happens with other contacts too. But no idea of their network

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Message 13 of 39
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Re: Not receiving some sms messages

Can you try and find out what network a few of them are on to rule out an issue with that first please? 

 

Thanks Joe_F

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streetendboy
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Message 14 of 39
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Re: Not receiving some sms messages

Well as I told u 2 networks I doubt problem their end. 

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Message 15 of 39
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Re: Not receiving some sms messages

If you are receiving from some and not all, it must be an issue with the sender, Is anyone from Virgin Media having issues texting you? ^JF

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streetendboy
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Message 16 of 39
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Re: Not receiving some sms messages

Yes my friend as I said in previous post. I get some from him then maybe miss a few then receive dome. Wife on iD network and same problem

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Message 17 of 39
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Re: Not receiving some sms messages

Can you try your sim in a different phone for me please? ^JF

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streetendboy
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Message 18 of 39
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Re: Not receiving some sms messages

Its a brand new sim. And I've tried that. And got txt from Virgin to set up APN browser and mms settings. Automatically. I didn't get that txt on this fon

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Message 19 of 39
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Re: Not receiving some sms messages

Thanks. We appreciate it may be difficult to trace the texts receipts when you don't know if they are being sent.

 

When trying a different phone with your new SIM, are you still not receiving all texts?

 

How long do you think this has been an issue? I ask in case there has been a few days with network issues e.g. from senders network or EE.

 

When you called us, did the agent find anything before they sent you a new SIM?

 

Thanks,

 

Lisa_CC

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streetendboy
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Message 20 of 39
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Re: Not receiving some sms messages

Not had it in other fon long enough to observe because it's only a 3G fon.

Notices problem about 2 weeks ago.

No agents came up with differing answers. 

If it was senders network problem I wouldn't get any txts from them but it's random.

At least one contact is on Virgin one on iD and one Vodafone

 

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