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streetendboy
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Not receiving some sms messages

Hi, been having problems receiving some SMS messages. I'll get some from someone then not get the next few then get further ones. This appears to be totally random. I have called 3 or 4 times for help but received conflicting answers. I've even been sent a new sim but same problem. Could it be problem with Message Centre Number and/or APN settings?
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Message 2 of 39
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Re: Not receiving some sms messages

Hi streetendboy,

 

Thank you for your post. I'm sorry to hear this. 

 

How many different numbers have you had this issues with? 

 

^Martin

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streetendboy
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Message 3 of 39
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Re: Not receiving some sms messages

Its totally random. As I explained in my original post. I've phoned 5 times about same problem and used txt service. Still same problem

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Message 4 of 39
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Re: Not receiving some sms messages

What device are you using streetendboy?

 

Thanks Joe_F

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streetendboy
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Message 5 of 39
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Re: Not receiving some sms messages

My device is a Doogee Y8. I get some txts but miss some from the same numbers. So nothing to do with handset I would have thought

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Message 6 of 39
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Re: Not receiving some sms messages

Does this device use a third party messaging app / system almost like iMessenger (Not iMessenger but a similar premise) ^JF

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streetendboy
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Message 7 of 39
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Re: Not receiving some sms messages

I use Mood and have done seamlessly for yrs

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Message 8 of 39
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Re: Not receiving some sms messages

When you try and send the messages as a standard text, are they sending fine? ^JF

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streetendboy
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Message 9 of 39
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Re: Not receiving some sms messages

I presume so. But cant be certain if I dont get a reply. They may or may not have received my txt and may or may not have replied as I may not get txt if they have replied

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Message 10 of 39
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Re: Not receiving some sms messages

The numbers you are trying to text are they on a certain network? ^JF

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