Menu
Reply
  • 1
  • 0
  • 0
LisaShonge
Joining in
114 Views
Message 1 of 2
Flag for a moderator

No service

I haven't had service since Sunday, on monday i used a friends phone to call customer care, found out my service has been cut off due to exceeding my credit limit, I managed to increase the limit and was told my service will be restored in 10 minutes, its been 5 days. no internet no phone calls no texts. On occassions, I'll see the network bars but it will be emergency calls only. at this point i know it is not my phone that is at fault because it is registering other sim cards.

this is a huge inconvenice and i cant even ask virgin to contact me because there is no way to and sadly the only way to contact them is via call or text which is really rubbish.

0 Kudos
Reply
  • 497
  • 22
  • 35
Forum Team
Forum Team
79 Views
Message 2 of 2
Flag for a moderator

Re: No service

Hello LisaShonge thank you for your post and welcome to our community.

 

Are you still experiencing the same issues on your mobile services? If so let me know and I can investigate further for you.


Thank you, Emily.

0 Kudos
Reply