No service on new SIM

[Arv]

Hi! Just received my new SIM (ex SKY customer). 2 hours of 'no service' already. Please, can anyone help with that? 

[Tom_W1]

Hi @Arv thanks for your post and I'm sorry you don't have any service on your SIM Card. 

Can you firstly please advise what provider your SIM Card is please, is it with Virgin Mobile or O2?

Many thanks

[Arv]

Hi Tom,

It's Virgin.

[Tom_W1]

Hi @Arv thanks for your reply.

Okay so I'm just going to send you a PM to look into this further - kindly expect this message to arrive shortly, and respond directly when you can!

Many thanks

[Arv]

I'm in. Magic;-). Thank you.

[Tom_W1]

Hi @Arv, thanks for your confirmation - that's great news!
Thanks for taking the time to let me know.

Many thanks