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georginali
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No service for several days, iphone 7 and sim-only

Hi there, I have had no service for a few days now. I have an iPhone 7 and it says 'No Sevice' with a little warning sign icon in the top left of the screen. This happened for a few hours earlier on in the week but I did get connected again for a few days. Now a whole weekend has gone without me having any service. This is extremely frustrating. Can anyone help me? I am in the Edinburgh region and have moved around a few miles so not sure if it is to do with location. Is it to do with masts? With my phone? Look forward to receiving any advice, thanks. Georgina 

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Re: No service for several days, iphone 7 and sim-only

You can check the status of the network here https://myaccount.ee.co.uk/networkchecker/checkservice

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georginali
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Re: No service for several days, iphone 7 and sim-only

Thanks - I already checked and no problems indicated. Do you have any other suggestions?
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Forum Team
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Re: No service for several days, iphone 7 and sim-only

Hi Georginali, 

Thanks for your post and welcome to our community. 

Sorry that you've had no service for a few days, I ca appreciate you're keen to know what's going on. 

If you've checked and there's no known issues within the areas that you've been to then I'd be keen to check your account and see what's going on. 

Therefore I'll pop you a personal message and we'll take things from there. 

I look forward to hearing back from you soon. 

:) 

Emma_C - Forum Team