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palwales
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No roaming on 3G

Roaming is working on 4G but not 3G? I have changed API settings to the ones on the Forum. Peter L

[MOD EDIT: Subject heading changed to assist community]

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Forum Team
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Re: Terri P - roaming

Hi Peter,

Sorry to hear that you're having a problem with your roaming service. If roaming is working via 4G, but not on 3G, it could be a problem with the local host network you are connecting to. Are you able to do a manual search and try a different network in the area? 

If this isn't working, send me a private message with your mobile number and I can check the network settings for you.

 

Kind Regards,

Terri

Virgin Media Forum Team

 


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