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jackson31
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No mobile internet at WD18 7LE

I often need to use Virgin mobile internet near Watford tube station (WD18 7LE). I get 3 bars signal, yet no response for internet. Data is turned on! Same whether I set 4G or 3G. Could EE be asked to improve the hardware in this locality pronto.

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Moderator
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Re: No mobile internet at WD18 7LE

Hi there jackson31, welcome to our forums.

 

I'm sorry to hear of the issues you are experiencing with this.

 

Are you indoors or outdoors when getting this issue?

 

Thanks

 

Nathan B

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Superuser
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Re: No mobile internet at WD18 7LE

OFCOM  coverage map does not show the best of coverage in that location I'm afraid.

It's unlikely EE will do anything on just Virgin's say so. Would help if Virgin had 800MHz 4G but none of the MNVO networks are given access to that.

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mavericke2018
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Re: No mobile internet at WD18 7LE

@jackson31,

Maybe you just need to download and install the network profile for VM if you are using an iOS device or re-set the network settings and re-insert the APN settings on an Android OS device.

Good luck!
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