No mobile internet after return from abroad.

[Steveabe]

I have returned from a holiday in Norway to the UK and cannot get mobile internet on my phone. My phone connects to the Virgin network and can get text messages. I was able to roam and get Internet whilst in Norway, but it will not work since I came back to the UK. I used the SIM 1 app to change my roaming settings to international whilst abroad and then changed then back to automatic when I returned. I recently went to Sweden and had no problems with this. Can anyone help.

[Carley_S]

Hi @Steveabe

Welcome to the community. 

Sorry to hear you're having issues with your mobile phone since you returned back to the UK from your holiday. 

Can you confirm if you have make or receive calls at all, can you make or receive text messages?

Is it just your mobile data that is not working or has all the phones features stopped worked?