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Maddy146 · ‎07-01-2022

Since I upgraded my phone I have no mobile data. I also upgraded my plan but did not get new sim card could this be why no data. I have phone calls texts etc

enlli · ‎07-01-2022

Have you checked the APN settings are still present and correct?

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enlli · ‎07-01-2022

Have you checked the APN settings are still present and correct?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Zach_R · ‎07-01-2022

Hi @Maddy146,

Thank you for your post. It looks like you've already made a thread about this issue elsewhere on the forums and my colleague has responded to you there too.

We'll continue to assist you from there going forward.

Thanks,

Zach - Forum Team
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No mobile data since upgrade