05-07-2020 19:24 - edited 05-07-2020 19:31
Answered! Go to Answer
on 21-09-2021 16:32
Hi, I am now getting this message pop up every few minutes. I have restarted my phone and it's showing up even when I'm on WiFi.
Any suggestions please?
on 22-09-2021 16:40
Hi Sophie2021, sorry to hear that you have encountered this issue as well. Reading previous responses I can't see any reoccurring theme that's causing this and although some people haven't come back there's been no advised solution.
What handset are you having this problem with? Is the OS on the device fully up to date?
Is your mobile service with VM too, or another provider?
Have you noticed any issues with your WiFi in general that could be causing the signal to drop, as suggested by Emma above?
The more info you can provide to help us narrow down what's causing this the better, keep us posted.
Tom