Menu
Reply
  • 3
  • 0
  • 0
Scoobysookx
Joining in
269 Views
Message 1 of 5
Flag for a moderator

No data when roaming again

Hi guys. Am on holiday in Portugal currently but have calls and text but no data. Really need it to help with navigation etc on our holiday.

Have checked on settings and roaming etc was activated on my ap. Have rebooted my phone and selected different networks countless times but to no avail. 

Exactly the same thing happened when went to Greece last year and was told all was ok via customer services, but it wasn't and still isn't. 

Can someone help me ?

0 Kudos
Reply
  • 657
  • 33
  • 46
Forum Team
Forum Team
245 Views
Message 2 of 5
Flag for a moderator

Re: No data when roaming again

Hi Scoobysookx,

 

Welcome to the community forum and thank you for your post. We are very sorry to hear you have been experiencing this issue. Have there been any changes since your post? If not, please can you confirm:

  • The network you are currently connected to?
  • If you have tried a manual network search to find other available carriers?
  • If mobile data roaming is enabled on your device and account?

Many thanks,

 

Louis

0 Kudos
Reply
  • 3
  • 0
  • 0
Scoobysookx
Joining in
242 Views
Message 3 of 5
Flag for a moderator

Re: No data when roaming again

Thank you for your reply. 

Mo improvement in problems I'm afraid. I am connected to the NOS network. Have tried a manual search for carriers but to no avail. 

Roaming was enabled on my device from before and have checked it still is. 

Many thanks. 

0 Kudos
Reply
  • 3
  • 0
  • 0
Scoobysookx
Joining in
240 Views
Message 4 of 5
Flag for a moderator

Re: No data when roaming again

Tried connecting to different networks. MEO AND vodaphone p found but does not connect to them 

0 Kudos
Reply
  • 1.58K
  • 86
  • 159
Forum Team
Forum Team
233 Views
Message 5 of 5
Flag for a moderator

Re: No data when roaming again

Hi Scoobysookx,

 

Thank you for reaching out to us in our community,

 

I am sorry to hear you are unable to use date while on holiday in Portugal, I would like to invite you into a private chat so I can make sure everything is set up correctly our end.

 

I will send you an invite shortly, please click on the purple envelope to accept.

 

Kind regards

 

Paul.

0 Kudos
Reply