a week ago
I've checked the APN settings and I've got data roaming set on on the phone and my account. Help please!
Thanks for your post on the Community and welcome. I'm sorry to hear that you are experiencing an issue with your roaming service.
I will send you a private message requesting more information so that I can assist with this issue. Just click on the envelope icon at the top of this page.
Virgin Media Forum Team
Running out of data? Check out our top Mobile data tips
Thanks for getting back to me via PM. I have reset your data roaming service on the network now and it should be working.
Please restart your handset. You may need to manually search and select the network if the handset doesn't automatically connect.
Also note that it may take up to 24 hours for your local host network to update.
Please let me know how this goes for you.
That's great, many thanks Terri 😁😇