Menu
Reply
  • 3
  • 0
  • 0
SarahBenett
Joining in
116 Views
Message 1 of 2
Flag for a moderator

No data or outgoing calls in Spain

I have arrived in Spain and have no data and no outgoing calls. I normally don't have a problem with getting data in Europe.

Please advise.

0 Kudos
Reply
  • 979
  • 46
  • 87
Forum Team (Retired) Tom_S
Forum Team (Retired)
93 Views
Message 2 of 2
Flag for a moderator

Re: No data or outgoing calls in Spain

Hi SarahBenett,

 

I am sorry to hear that you're experiencing issues with this at the moment. Were you able to contact us before going away to check that your settings are all set for roaming?

Also you can double check your roaming settings via your online account. Mobile My VM

Did you receive a text message when you first arrived in Spain and have you tried a manual network search to try to connect to all available networks there to see if you get roaming access through any of them?

 

Thanks,

Tom_S

0 Kudos
Reply