Hi I've recently swapped from o2 to virgin media. I wasn't able to use the new sim card for about a week since I got it but now that I have put it in my phone I have no data and am unable to make calls or texts but I can receive them. I wanted to swap my old number over to VM as well but as I can't text or call them I can't do this. Can anyone help with this? Maybe I left it to long to use the sim? I can't get through to VM on the live chat or call them so not sure what to do. I have tried changing the APN, leaving the sim for a while and factory resetting my phone but nothing is working. Thanks!