No confirmation email

[16mamana]

I ordered a new phone on 30th of Decembee last week and am yet to receive a confirmation email. I checked my junk folder too. I called up today and apparently the support team was offline. I'm very concerned as money has been taken out from my account yet no confirmation. Please help!

[David_Bn]

Thanks for your post on our Community Forums @16mamana, and a very warm welcome to you!

Sorry to hear you've not been issued with any confirmation for the new handset

Check out the purple envelope in the top right hand corner for a private message from me

Kindest regards,

David_Bn