2 weeks ago
I am in France and my phone has data but i cant make any phone calls back to UK. I have checked the settings an roaming is switched on and also international call bar is turnd off but still i can't make any calls to UK.
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Just a check you have tried with adding +44 and removed leading 0.
ie: 07533016422 would be +447533016422
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Yes I have tried both
With or Without 0044 and without 0 but still no luck
Thanks for your post and welcome to the community.
I'm sorry to hear you haven't been able to make calls back to the UK from your phone and I can appreciate you're keen to get this resolved.
Are you able to receive calls and send/receive texts at all?
Have you tried rebooting the handset and doing a manual network search?
Also please make sure you have international call barring turned off.
If you're still experiencing issues after trying these things, I will send you a private message so I can look in to this further. Just click on the envelope icon at the top of this page.
Thanks for your reply Melissa, I am back in U.K now and everything is back to normal, no problem now.
Glad that you're back up and running in the UK.
However if you would like us to have a closer look at your account to ensure this shouldn't happen on your next trip away then pop one of us a personal message and we can help further.