on 15-11-2021 14:05
This is the third day of No Service on my mobile. Issues with very little signal/ No Service on two days last week. Fine all weekend, then lost signal and No service again since 9am today. Tried service checker but no issues apparently!
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on 15-11-2021 18:55
Hi @Christy2
Just a quick note to confirm you're satisfied with the response and efforts of the forum team? Remember if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.
Regards
Lee_R
on 15-11-2021 15:15
Which service checker? Virgin use 2 different phone networks but the checker only points to one!
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on 15-11-2021 15:31
Hi @Christy2 thanks for posting and welcome to our community.
I am sorry to hear you've had little to no signal on your mobile. I would like to take a closer look at this on your behalf. I am going to send you a private message.
Regards
Lee_R
on 15-11-2021 18:55
Hi @Christy2
Just a quick note to confirm you're satisfied with the response and efforts of the forum team? Remember if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.
Regards
Lee_R
on 16-11-2021 10:05
Hi I've no service signal. I'm waiting on an important call. I'm in Scotland. Please help.
on 16-11-2021 10:44
Hello Heather781,
I have responded to your original post, please reply to me there 🙂
Many thanks,
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on 16-11-2021 11:10
And today we are back to No service yet again, with an occasional flash of one bar signal !
on 16-11-2021 12:31
I used the Watts app feature they've said to try my sim in another phone. Got me to reset setting etc. It was working this morning then nothing after 9am. I've 4g+ n 4g showing. No bars or flashing 1 bar then no bars. Couple of times I've had the white circle saying no network. Then no 4g either. They told me they'd pass it on to their team and it might take 24 hours. But keep trying phone. 3 n half hours later I've still no bars for calls. I've given up for the day.
on 16-11-2021 12:33
Hello @Christy2,
I am sorry to see this, please can you turn your phone off and on again? Let me know when you have done this.
Many thanks,
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on 16-11-2021 12:36
@Heather781 - I have sent you a private message on your original post, please do respond if you want further help.
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