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JWatson95
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No Service Abroad

Hi there. 

I am currently on a road trip through Europe,  and have lost all network functionallity (phone and data connection) since having left England. 

For reference,  my device is a Xiaomi Mi 5S running on android software,  if this is necessary. 

Any help available would be greatly appreciated. Thanks in advance!

Jack

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Forum Team
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Re: No Service Abroad

Hi JWatson95, 

 

Thanks for your post and welcome to our community 🙂

 

Sorry to hear you're having some issues with service whilst you're away. 

 

Can you confirm if you activated roaming before you went away? 

 

If so, can you please try a reboot of the phone and a manual network search?

 

Alex_Rm

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JWatson95
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Re: No Service Abroad

Hi there,  thanks for yoyr response!

My data roaming has been switched on,  and after a device reset and attepmting to manually connect to multiple networks multiple times,  i am still unable to connect

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paulchambers061
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Re: No Service Abroad

Is roaming switched on, on your online account? (plan and device, manage your services). Also, make sure international call barring is off

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Re: No Service Abroad

Hi JWatson95

 

Was that activated whilst you was away?

 

Thanks Joe_F

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