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davidjg91
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No Push notifications from applications while using Mobile Data

Hello,

Not sure if this is the correct place to post this, but I seem to have a weird issue. I have a Galaxy S9+ on Virgin Mobile. 

My issue is that when I am using Mobile Data, push notifications for applications that rely on Data usage, like WhatsApp, or my banking app. These issues do not occur on WiFi. Often when my WhatsApp tries to backup to Google Drive, I get an error advising that I am roaming. I am wondering if its something to do with Virgin being an MVNO and using EE's network.

I have also tried a different networks SIM card in the phone (Three Mobile) and that worked fine with no issues.

I have data roaming turned on.

And my APN settings are the default that was setup when I put the SIM in:

Name: WEB
APN: goto.virginmobile.uk
MCC: 234
MNC: 38
Auth Type: CHAP
APN Type: default,supl

 

Any ideas?

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Moderator
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Re: No Push notifications from applications while using Mobile Data

Hi there davidjg91, welcome to our forums.

 

Sorry to hear of the issues you are having with this.

 

I am going to send you a private message so I can assist further with this.

 

Thanks

 

Nathan B

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Mark_G3
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Re: No Push notifications from applications while using Mobile Data

Hi, did you get this sorted? I'm having the same issue.

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Forum Team
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Re: No Push notifications from applications while using Mobile Data

Hi Mark_G3. Thanks for letting us know about your push notification concern.

Can you confirm what handset do you have with us and have you already checked on how your handset settings are set up? The reason I asked is because, there is a setting that you have an option to set your push notification to "off" unless you're on WiFi.

Kindly let me know so I can further assist.

^Nina_S

 

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