Next steps for your order

[emmakathleenxxx]

Hi, I received an email saying A few more checks and I’ll find out. I haven’t received order confirmation or been told if I have been accepted?

[Steven_L]

Hey @emmakathleenxxx,

Welcome to the community and thanks for taking the time to post your issue on the forums.
I'm sorry to hear of the issues that you're having at the moment, is this is an order for broadband or a mobile contract?

Regards,

Steven_L

[emmakathleenxxx]

It’s a mobile phone contract 

[Steven_L]

Thanks for confirming that @emmakathleenxxx, I can look into this further for you but would need to take a few details via private message, to be able to look into this.

Please look out for my message and we can get started.

Regards,

Steven_L