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patchapman1979
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New vm sim iphone

Hi guys, 

My mum has been using a vm sim in her iPhone for the last year, she just changed her deal with vm and they sent a new sim. This new vm sim now won't work and suggests I call my previous carrier to unlock. I know it was with ee originally but this is a second hand phone so not sure what to do. I spoke to virgin who were very unhelpful and tried to tell me virgin weren't using the ee network... #confused! 

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Very Insightful Person
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Re: New vm sim iphone

EE should unlock it for you. Depending on circumstance it is either free or just under £9.

https://ee.co.uk/help/help-new/getting-started-and-upgrading/unlock-your-phone/unlock-a-ee-device-to...

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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