cancel
Showing results for 
Search instead for 
Did you mean: 

New to virgin mobile

Mimi23082000
Joining in

I have ordered a pay monthly phone on the website however it is saying it is still in parked and a member of the customer service team will contact me but I can not receive any calls or text I can only receive emails 

1 REPLY 1

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Hi there Mimi23082000,

Thanks for your post and welcome to the community.

Apologies for the issues faced, so we can investigate the matter further I've dropped you a PM.

The message will appear within the purple envelope icon.

Regards,

Kain