on 29-07-2021 11:22
Hi,
I had a perfectly good(and cheap) plan and phone with another provider when I started with virgin. I was given a extra oomph sim. I now fancy a new phone and don't need a contract(just phone). My old provider is finished and I use the oomph sim in that phone.which is more than adequate as I'm home bound disabled and barely use data. Am I able to add a new phone through virgin without adding a new sim contract? I've search the whole website but can find a way of just getting a phone even though they are always phone and contract separate billing? All the questions relate to a present sim contract on Virgin Mobile and I'm aware the oomph sim is a virgin media sim which is separate.
Hope you can help.
Answered! Go to Answer
on 30-07-2021 14:45
Hi Lightfoots,
Thank you for your post and welcome to the community.
As advised by enlli if you speak with our Sales team via 0800 052 0238 they can look to see what can be offered but this would be limited.
If you wish you can get a handset via 3rd party. If you do this though please ensure that the handset is fully unlocked.
^Martin
on 29-07-2021 11:50
As you state your needs are simple you may be better off buying a phone outright.
You can get a phone without a SIM by going through sales, but almost certainly it will be far cheaper elsewhere.
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on 30-07-2021 14:45
Hi Lightfoots,
Thank you for your post and welcome to the community.
As advised by enlli if you speak with our Sales team via 0800 052 0238 they can look to see what can be offered but this would be limited.
If you wish you can get a handset via 3rd party. If you do this though please ensure that the handset is fully unlocked.
^Martin
on 30-07-2021 14:49
I appreciate the advice,
Thank you enlli