on 17-02-2023 20:21
I have received a new mobile and sim but cannot get connected. The phone sees the sim but says emergency calls only. I do not have the old sim available.
Answered! Go to Answer
on 17-02-2023 20:37
Hi Power73,
Thank you for reaching out to us in our community and welcome, sorry to hear you are unable to use your new Mobile as it says emergency calls only, it sounds like the Sim needs activating, so I can help I will send you an invite into a private chat, once received please click on the purple envelope to accept.
Regards
Paul.
on 17-02-2023 20:37
Hi Power73,
Thank you for reaching out to us in our community and welcome, sorry to hear you are unable to use your new Mobile as it says emergency calls only, it sounds like the Sim needs activating, so I can help I will send you an invite into a private chat, once received please click on the purple envelope to accept.
Regards
Paul.
on 17-02-2023 22:08
Still not fixed but thanks for the swift reply to my post.
on 18-02-2023 08:56
Now resolved.
on 20-02-2023 11:06
Hi Power73,
Thank you for reaching back out and for the update, glad to hear you now have a resolution, so others are aware please can you advise how this was resolved?
Regards
Paul.